Terms & Conditions
Last updated: June 2026
Welcome to the LoQit Locker Management System (“LoQit LMS” or the “Service”). The Service is provided by LoQit Sales B.V. (“LoQit”, “we”, “us”, or “our”).
These Terms of Use (“Terms”) govern your access to and use of the LoQit LMS, including any web portals, Progressive Web Applications (PWA), locker terminals, APIs, and related services made available by LoQit.
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree with these Terms, you may not access or use the Service.
- About LoQit
LoQit Sales B.V.
De Opslach 79
8448 GV Heerenveen
The Netherlands
E-mail: info@loqit.nl
Website: www.loqit.nl
- The LoQit Service
LoQit provides a cloud-based Locker Management System that enables organizations and users to manage and access lockers equipped with LoQit electronic locking technology.
Depending on the configuration selected by the organization operating the locker system, users may be able to:
- Access assigned lockers;
- Reserve lockers;
- Open and close lockers;
- View locker availability;
- Manage user preferences;
- Receive notifications related to locker usage;
- Access additional locker-related services made available by the organization.
The functionality available to a user may vary between installations and is determined by the organization operating the locker system.
The Service may be accessed through:
- A web browser;
- A Progressive Web Application (PWA);
- Locker terminals;
- Third-party integrations approved by LoQit.
Use of the Service requires an internet connection. Any costs associated with internet access remain the responsibility of the user.
- Eligibility
You may only use the Service if you are legally permitted to do so under the laws of your country or region.
If you are under the age of 18, you may only use the Service with the consent of a parent, guardian, school, or other authorized organization, where applicable.
- User Accounts
Certain features of the Service may require user authentication.
Authentication may be provided through:
- Microsoft Entra ID;
- Google Workspace;
- SAML or Single Sign-On (SSO);
- RFID credentials;
- PIN codes;
- Mobile credentials;
- Other authentication methods supported by the organization operating the locker system.
You are responsible for maintaining the confidentiality of your login credentials and for all activities carried out under your account.
You agree to provide accurate and up-to-date information where required.
LoQit reserves the right to suspend or disable accounts that contain false information or are used in violation of these Terms.
- Acceptable Use
You agree to use the Service only for lawful purposes.
You may not:
- Attempt to gain unauthorized access to the Service;
- Circumvent security mechanisms;
- Interfere with the operation of the Service;
- Introduce malicious software or code;
- Use automated systems to access or extract data from the Service;
- Impersonate another individual or organization;
- Use the Service in violation of applicable laws or regulations.
LoQit reserves the right to suspend or terminate access where misuse is detected.
- Availability of the Service
LoQit aims to provide a reliable and secure service. However, we do not guarantee uninterrupted availability.
The availability and performance of the Service may be affected by factors outside our control, including:
- Internet connectivity;
- Third-party service providers;
- Customer infrastructure;
- Hardware failures;
- Scheduled maintenance;
- Force majeure events.
Maintenance may occasionally result in temporary interruptions.
- Security
LoQit implements reasonable technical and organizational measures to protect the Service and associated data.
Users are responsible for:
- Protecting their credentials;
- Using secure devices and networks;
- Reporting suspected unauthorized access promptly.
Where supported, organizations may enable additional security measures such as Multi-Factor Authentication (MFA) and Single Sign-On (SSO).
- Privacy and Data Protection
LoQit processes personal data in accordance with applicable privacy and data protection laws, including the General Data Protection Regulation (GDPR).
For information about how personal data is processed, please refer to our Privacy Statement.
Where LoQit acts as a data processor on behalf of a customer organization, processing activities are governed by a separate Data Processing Agreement (DPA).
- Intellectual Property
All intellectual property rights relating to the Service, including software, designs, trademarks, logos, documentation, content, and technology, remain the exclusive property of LoQit or its licensors.
Nothing in these Terms grants any ownership rights to users.
You may not:
- Copy;
- Modify;
- Reverse engineer;
- Decompile;
- Distribute;
- Commercially exploit;
any part of the Service without prior written permission from LoQit.
- Third-Party Integrations
The Service may integrate with third-party systems and services, including identity providers, access control systems, payment platforms, educational platforms, and other software solutions.
LoQit is not responsible for the availability, functionality, security, or content of third-party services.
Use of third-party services may be subject to separate terms and conditions.
- Changes to the Service
LoQit may modify, update, enhance, replace, or discontinue parts of the Service at any time.
We may also introduce new features, security measures, integrations, or functionality.
Continued use of the Service following such changes constitutes acceptance of those changes.
- Account Suspension and Termination
LoQit may suspend or terminate access to the Service if:
- These Terms are violated;
- Fraudulent or unlawful activity is suspected;
- Security risks arise;
- Access is no longer authorized by the organization operating the locker system.
Upon termination, access rights and locker assignments may be removed.
LoQit may retain or delete data in accordance with applicable legal requirements and retention policies.
- Disclaimer
The Service is provided on an “as is” and “as available” basis.
To the fullest extent permitted by law, LoQit disclaims all warranties, whether express or implied, including warranties relating to:
- Merchantability;
- Fitness for a particular purpose;
- Availability;
- Security;
- Accuracy;
- Non-infringement.
LoQit does not guarantee that the Service will always be uninterrupted, error-free, or available.
- Limitation of Liability
To the maximum extent permitted by applicable law, LoQit shall not be liable for:
- Indirect damages;
- Consequential damages;
- Loss of profits;
- Loss of revenue;
- Loss of business opportunities;
- Loss of data;
- Business interruption.
LoQit’s total liability arising from or related to the use of the Service shall be limited to the amount paid by the customer organization to LoQit for the Service during the twelve (12) months preceding the event giving rise to the claim.
Nothing in these Terms limits liability where such limitation is prohibited by law.
- Changes to These Terms
LoQit may amend these Terms from time to time.
Material changes will be communicated through the Service or through other reasonable means.
Continued use of the Service after the effective date of revised Terms constitutes acceptance of those revised Terms.
- Governing Law
These Terms are governed by and interpreted in accordance with the laws of the Netherlands.
Any disputes arising from or relating to these Terms or the Service shall be submitted exclusively to the competent courts of the Netherlands.
- Contact
For questions regarding these Terms or the Service, please contact:
LoQit Sales B.V.
De Opslach 79
8448 GV Heerenveen
The Netherlands
E-mail: info@loqit.nl
Website: www.loqit.nl